Due to the nature of our products and for hygiene reasons, we do not offer refunds or exchanges. Please review all product details carefully before placing your order. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can assist you.
If you notice a mistake in your shipping address, please contact us as soon as possible. We can update the address if your order hasn’t been processed yet. Once it has been shipped, we’re unable to make changes, but you may be able to update delivery details directly with the carrier.
Yes, prices are not included in our packaging. Making every order gift-friendly.
We’re happy to help with changes if your order hasn’t been processed yet. Please reach out to us as quickly as possible, and we’ll do our best to update it. Once an order has been shipped, we’re unable to make modifications.
Our pieces are not solid gold.
They are high-quality, gold-plated jewelry designed to give you the same elevated look with more durability for everyday wear. Our pieces are waterproof, non-tarnish, and made to last, so you can shower, sweat, and move freely in them without the worry or the price tag of solid gold.
Yes! We ship to many countries worldwide. Shipping rates and delivery times vary depending on your location, and you’ll see the exact options available at checkout. If your country isn’t listed, feel free to contact us and we’ll do our best to help.
We accept payments in multiple currencies. Your local currency will usually display automatically based on your location. At checkout, you’ll see the available currency options before completing your order.